A Hauppauge-based cesspool company serving Long Island since 2004. Tom Palmieri runs the shop — third generation in the trade, 22 years on Suffolk driveways, 2100-plus Long Island homes pumped, replaced, and inspected.
No dispatch fee for backups. We walk you through the job before the truck leaves. Real estimate, signed on site, the number on the clipboard is the number on the invoice.
Tell us what's going on. Marie calls back within 4 business hours. If the tank is full right now, just dial.
We don't do roofs, basements, or driveways. Just cesspools and septic systems on Long Island homes — and we've gotten pretty good at it after 22 years.
After-hours calls route directly to whichever truck is closest. No menu. No voicemail. No dispatch fee for backup calls within 60 miles of our Hauppauge shop. Most calls cleared the same night.
Every cesspool job follows the same four-step playbook. Every photo here is one of our crews on a real Suffolk or Nassau driveway. No stock photography, no AI of someone else's truck.
Pop the cover, scope the tank, document what's there.
Empty the tank, blast the inlets, vacuum any standing solids.
Old precast out, new SCDHS-spec system in.
Compacted backfill, topsoil, seed. Yard back the way it was.
Marie picks up weekdays 7am to 6pm. After hours, dispatch routes to whichever truck is closest. We have not let an emergency call go to voicemail in 18 months. Test it — call right now.
Tom's father pumped cesspools in Suffolk in the 70s. Tom started this company in 2004. His son Joe runs jobsites now. Three generations in the same dirt — you can feel it on a job.
We do not quote over the phone for replacements. We come out, look at the tank, tell you what's wrong, and write the number on a clipboard before the truck leaves. The number on the clipboard is the number on the invoice.
SCDHS Installer #SCDHS-IR-2004-0187. NYS Pumper #NYS-SEP-PUMP-18422. $2,000,000 general liability. Workers comp on every guy. Suffolk County Waste Hauler permit current.
We've handled 180+ Suffolk Septic Improvement Program applications since 2017. 178 approved. We know which inspectors want what paperwork. The $30k grant is real money — we make sure you get it.
Hauppauge shop. Tom in Smithtown, Joe in Hauppauge, Marie in Commack. Our trucks know every Suffolk back road. We know which 1960s cesspool pools are still standing and which are about to collapse on you.
“We had three cesspool guys out. Tom was the only one who pulled the cover and actually looked. He showed us exactly where the leach pool had collapsed, walked us through the SCSIP grant for the I/A system, and his crew finished in three days. The grant covered $22k of the $24k bill. We paid almost nothing. Could not be more grateful.”
“Tank backed up Sunday morning. Two other companies put me on hold for ten minutes. Long Island Cesspool answered on the second ring, dispatch had a truck at my house in 90 minutes, the guy was polite, fast, and the price was the price. Fifteen years of cesspool calls and this is the first one I'd actually recommend.”
“Three years on their pump schedule now. Marie sends a reminder a week before. Truck shows up on time. Driver always tells me what he found. Last visit he flagged a baffle issue and they came back the next week to fix it for $180. Honest, easy, no upselling. That's all I want from a contractor.”
Our shop is on Veterans Memorial Highway in Hauppauge. From there our trucks reach every Suffolk town daily. Eastern Nassau gets routes twice a week, and emergency dispatch any time.
The SCSIP grant pays Suffolk homeowners to replace failing cesspools with nitrogen-reducing I/A systems. We've processed 180+ applications since the program launched. 178 approved. We know which inspectors want what paperwork.
The questions Marie answers on the phone every week. No corporate hedging — the actual answer the way Tom would say it on a driveway.
See all 30+ FAQsFor a typical 4-person Long Island household with a 1,000-gallon tank, every 2 to 3 years is the industry standard. Heavy water users (laundry, dishwasher daily, multiple bathrooms) closer to every 18 months. Lower-occupancy homes can stretch to 4 years.
Read our full guide: how often to pump a cesspool on Long Island.
Marie picks up weekdays. After hours, dispatch routes to the closest truck. Estimate's free, the visit takes 30 minutes, and there's no pitch at the end.
or fill out the form, it takes 20 seconds
Five fields. We take it from there.
